Passkey Groupmax

Worlds Leading Online Group Reservation System

User Login


Forgot your username?

Forgot your password?

For questions on username or passwords,

Latest News

Cvent Passkey September 19th Release

We are excited to announce the latest updates to Cvent Passkey. This release includes a new model for upsell called Dynamic Upsell. We also introduced more intelligent room list processing in Room List Manager to help you efficiently handle updates and additions to your lists. In addition, we released a new report called Cross Event Summary to help you see event level statistics and revenue figures across your events.

For the full details, see our release notes.

Register to attend Passkey Recharge: Getting More from Groups, a complimentary best practices webinar perfect for hotels who want to relaunch their Passkey strategy. Click here to register for a session in India Standard or Central European Summer (Paris) time. 


Contact Support:

We are available Monday thru Friday.

Email us at or call: 

  • United States: +1-781-810-4329 or 1-855-768-0806 (TOLL FREE)
  • United Kingdom: +44 (0) 800 051 8037 (TOLL FREE)
  • France: +33 (1) 800 905 576
  • Germany: +49 (0) 800 182 5495 (TOLL FREE)
  • China (North): +86 10 400 842 9110
  • China (South): +86 10 400 842 9109
  • Hong Kong: +852 800 906 913
  • Singapore: +65 800 852 3450
  • Australia: +61 1 800 441 532 (TOLL FREE)

Have a technical emergency after-hours? Email (after business hours only). Please include a full description of your issue and your contact information.